FAQs

We create and ship masterpieces for art lovers across the whole world, including countries like Australia, USA, UK, UAE, Germany, Hong Kong, Netherlands, France, etc

Most of the orders are shipped within 7-8 weeks after we receive the confirmed order.

With the confirmation of the order, a deposit of 30% of total payment is required. Only after this, the goods will be prepared to be packed and sent from the Jodhpur dry port. The original bill will be sent to you after the rest of the bill payment is completed

Discounts will be considered depending on the number of containers ordered and prepaid orders

Ordering a container load will save you a bundle of money. Our warehouse serves as a central and strategic export house. Containers are available in size of 20 to 40 feet for the order. Usually, the container is delivered within 45 to 60 days after the order is confirmed

We usually take orders on ‘Free On Board’ terms. In these cases, we fulfill the obligation to deliver the product at the mentioned port. It’s our responsibility when the goods are in transit to the named port of shipment. Once the shipment has reached the port, it is under customer’s responsibility. Customer’s inability to take possession of delivered container (at the destination), due to any reason shall make him/ her responsible for all the shipping and other charges incurred. This is applicable in case of FOB Incoterm. However, terms can be discussed at the beginning while placing an order

Depending on the situation, the damaged case will be handled accordingly. However, any kind of manufacturing defect or damage due to deficient packaging will be covered by us

Complaints regarding the quality of contents are accepted only if:
a. If the total cost of damaged items is more than 5% of the total value of the container.
b. The documented claim must be made within 7 days of receipt of the container.
c. Any discrepancy found in the claim may lead to its rejection.
The customer shall be provided with approved compensation/ credits in the form of in-house credit to ensure replacement of damaged goods.

We have uploaded a few items that are usually demanded. Certainly, there are more to choose from. To view, just drop an email with the name of the item. Also, we would love to design something unique for you, if you can give your specific requirements with details. Designers at Karma Inc are very talented who can design from vintage to vogue.

Yes sure. Please email us the list of items you wish for, and we will do our best to provide you the same. Even if it is not listed on our website, we can provide as long as it is manufactured in India. Simply send us the details of the products.

Yes, sure. The different product line is chosen from our selection of furniture,  reproductions etc can be included in a single container.

We would love to design products based on your requirement. A pictorial suggestion would be great to help us connect with your needs more closely.

We provide fulfillment of highest quality standards to our customers.

Usually, the delivery date is 45-60 days after the order is confirmed to us. Generally, we keep prior arrangements, but delivery dates may be extended in the rainy season, specifically during June to August.

We always inform the customers about the MOQ (Minimum order quantity) for their reference.

Generally, we quote FOB price to MUNDRA port in Gujarat.

We provides complete OEM/ ODM manufacturing services including design manufacturing, prototyping and initial batch production to full-scale manufacture and worldwide delivery.